FAQ

You want to find out more about membership of dasauge? Here you can find answers to our most frequently asked questions.

Getting started

How do I become a member?

To become a member, all you have to do is complete a simple registration process. Select your own user name and password and supply an email address so that we can reach you. Once you have logged in as a member, you will be able to access all the functionalities of the site.

How do I create a profile?

To create a profile, just click on the link below. This will take you through the necessary steps one by one.

How do I create a job entry?

Please begin by checking whether the position you are offering or searching for fulfills the requirements for job entries on dasauge. To create a job entry, just click the link below. This will take you through the necessary steps one by one.

How do I create a studio entry?

To create a studio entry, just click the link below. This will take you through the necessary steps one by one.

How do I create a showcase?

To create a showcase, just click the link below. This will take you through the necessary steps one by one.

I have managed to lose my login details. What do I do now?

We can resend your login details to the contact email address you provided when you first registered. Follow the link below, even if the email address you originally provided is no longer valid.

Membership

Why should I become a member?

A member account lets you participate in all areas of dasauge. As a member you can, for example, publish your profile and some examples of your work. You can also post entries (job or studio entries), contribute to the forums, receive notification when new entries have been published, build up your network and much, much more.

Becoming a member is free of charge and only requires a simple registration process. To find out more about the functionalities offered by dasauge, see about dasauge.

What do membership, a showcase, entries cost?

Nothing. Membership, a profile, a showcase, entries and all the other functionalities of dasauge are all completely free of charge for an unlimited time period – with no ifs and buts. It’s all free, no matter how often you wish to change, delete, renew or create new entries. There are no subscriptions, snares, hidden clauses or unpleasant surprises. We promise! ;-)

We also don’t have anything like ‘premium membership’ that only lets you see certain contacts or access various functions once you have paid a fee. At dasauge, all members are premium members and every user is free to search the site to their heart’s content.

Who can become a member?

Anyone can become a member, whether they are an employer, employee or other interested party working in the creative sector. Membership is free of charge and registration is simple.

How do I terminate my membership?

Go to the page and click on “Cancel my membership”. Terminating your membership will delete all your searches and entries, as well as your showcase.

Since a common reason for terminating membership is undesired appearance in search engines, we would like to take a moment to point out that you can prevent this happening without having to dispense with the other functionalities of dasauge. You can simply change your settings under .

Please understand that due to security reasons, changes and deletions are not possible by email. If you have lost your login details, you can request to have them resent to you.

What do you do with my email address?

The email address you provide when signing up for membership is used for the following purposes:

  • Verifying your identity (confirmation mails, etc.)
  • Sending you occasional information about issues related to membership
  • Use as a target address for forwarding you contact forms
  • Use for search agents and similar, as requested by you

Your email address will neither be published, nor will it be passed on to third parties – least of all for advertising purposes. You can find more information on how we use your data in our privacy policy.

Profile

What is a profile for?

Creating a profile on dasauge is a way for you to introduce yourself to colleagues, clients, employers, employees or potential job applicants, and forms the basis for establishing a presence on dasauge. Under your permanent, personal profile address, people can access your contact details and logo, as well as your entries and your network of contacts.

Your profile contains all your basic contact information and therefore forms the basis for all subsequent entries. Once you have created a profile, you can submit entries (job entries, studio entries) or publish a showcase.

I want to link to my profile from my website. How do I do this?

Members of dasauge can link straight to their profile via special buttons. Just click the link below to access your personal profile buttons.

Why is my email address not listed under my profile?

The email addresses you supply are never published; they are only used to deliver contact forms. This has two main benefits: On one hand, it is an effective way of preventing spammers, worms and other baddies getting their hands on your email address and, on the other, we can oblige users to abide by our terms of use, which prohibit you from contacting people for advertising purposes.

We therefore strongly recommend that you do not attempt to bypass this protection. If you still believe that it is vital to publish your email address, you can do this in cryptic form (e.g. info(at)example.co.uk) in the info text – we do not accept email addresses written in full for the reasons cited above. If you do include them nonetheless, then it’s your own fault if you get spammed.

How do I make changes to my profile?

Go to your profile in the member area. Here you can make all the necessary changes. Just click ‘save’ when you’re done.

If you have lost your login details, you can request to have them resent to you using this form.

My changes are not visible. Why not?

Our website uses a cache to ensure rapid response times. When changes are made to profiles, entries or showcases, it may therefore take a few minutes before the altered version becomes visible. Please wait a while and then press the reload button on your browser.

Where can I change my profile address?

When you first create a profile, your profile address is automatically generated in the following format: dasauge.com/-name, after which it cannot be changed. The reason behind this is that a permanent address is necessary to ensure a good internet presence and that links to your profile remain valid. If, however, you require a different profile address, for example in the case of legal issues or a change to your company name, please use the contact form to get in touch with us and describe your particular problem so that we are able to assist you.

My profile does not appear on dasauge. Why not?

To track down the problem, begin by testing your personal profile address (which you can find at the bottom of the page). Testing this link will show whether the profile works when you enter the internet address directly or whether you get an error message (“The requested entry does not exist”).

If the profile address works:

In this case everything is fine with the profile, you just haven’t found it where you expected to. This can be due to the following reasons:

  • If you haven’t checked any sectors, your profile can only be found by searching (e.g. for your name), but not by browsing through the individual sectors. You can list yourself under the right sectors by checking the appropriate boxes under the “sectors” section at the bottom of your .
  • dasauge.com searches for entries from the United States as default. If you have entered a different country in your profile, the user will have to search ‘worldwide’ or in the correct country in order to find your profile. Your profile therefore exists, you just didn’t search for it in the right way.

If the profile address doesn’t work:

  • This can be due to the email address: If a confirmation mail or a message sent to you via the contact form is returned to us as undeliverable, your profile is automatically deactivated so that no further messages are lost. A warning will then appear in the (after all, we can’t send you email notification). Once your email address has been corrected, your profile will be accessible once more.
  • You can suppress the display of your profile under . This may be the reason why your profile is not shown. In this case, it is best to activate the option ‘always’.
  • The final possibility may be that your membership has been completely blocked.

I don’t want my profile to be found by Google, Yahoo, etc. Is this possible?

Of course it is. In the member area you can exempt your profile, showcase and all other entries from search engine searches either partially or completely. The corresponding options can be found under .

Please note that search engines must first ‘notice’ that your privacy settings have been changed so a removal or deletion of existing entries will occur with a slight delay. The restrictions will naturally immediately apply to new entries that you have created after changing your privacy settings, because these are not already listed in search engine indexes.

Entries

What are job entries and studio entries?

Job entries are entries in our job market – either job offers or people seeking jobs, including permanent positions, freelance positions and internships. Studio entries are made by people working in the creative industry who are seeking or offering shared studio space. This includes shared office space, ateliers, photo studios, darkrooms and editing suites.

What kind of job entries may be posted?

Job entries may only be submitted for jobs or project work in the sectors advertising, design, photography or multimedia.

The following are expressly prohibited:

  • Cold calling jobs (especially telephone marketing)
  • Employment without remuneration or on a commission basis. This also applies to internships.
  • Entries from commercial employment agencies without our prior permission. Please contact us if you wish to use dasauge for commercial purposes.

What kind of studio entries are permitted?

Studio entries must refer to space offered in the sectors advertising, design, photography or multimedia.

Entries from real estate agents without our prior permission are expressly prohibited. Please contact us if you wish to use dasauge for commercial purposes.

Why is my email address missing from my entries?

The email addresses you supply are never published; they are only used to deliver contact forms. This has two main benefits: On one hand, it is an effective way of preventing spammers, worms and other baddies getting their hands on your email address and, on the other, we can oblige users to abide by our terms of use, which prohibit you from contacting people for advertising purposes.

We therefore strongly recommend that you do not attempt to bypass this protection. If you still believe that it is vital to publish your email address, you can do this in cryptic form (e.g. info(at)example.com) in the info text – we do not accept email addresses written in full for the reasons cited above. If you do include them nonetheless, then it’s your own fault if you get spammed.

How do I change my entries?

Just click ‘edit’ in the list of and within the member area. The following form lets you make all the necessary changes. Click ‘save’ when you’re done.

How can I delete my entries?

Just click ‘edit’ in the list of and within the member area. Then click the ‘delete’ button at the bottom of the form.

Why do I need a profile in order to post a job entry?

Your profile contains all your basic contact information and therefore forms the basis for all subsequent entries. You therefore need a profile even if you’re not offering creative services but instead wish, for example, to post a job offer. This also means that you don’t have to go to all the trouble of entering your basic company details in each job offer you post.

My changes are not visible. Why not?

Our website uses a cache to ensure rapid response times. When changes are made to profiles, entries or showcases, it may therefore take a few minutes before the altered version becomes visible. Please wait a while and then press the reload button on your browser.

My entry does not appear on dasauge. Why not?

This can be due to various reasons:

  • Please verify whether your entry fulfills the criteria for job entries or studio entries. If not, it has probably been deleted.
  • Job and studio entries have a start date and an expiry date. If you’re looking for this type of entry, please make sure whether the entry is either not yet listed or has already expired. You can find this information in your list of and . You may change the start and expiry dates at any time.
  • Some entries must be verified before publication. If this is the case, you will find this information in your list of and (e.g. “Inactive – waiting for editorial verification”). All you have to do here is wait.
  • It may have something to do with your email address: If a confirmation mail or a message sent to you via the contact form is returned to us as undeliverable, your entries are automatically deactivated so that no further messages are lost. A warning will appear in the (after all, we can’t send you email notification). Once your email address has been corrected, your profile will be accessible once more.
  • dasauge.com searches for entries from the United States as default. If you have entered a different country under ‘job location’ or ‘studio location’, the user will have to search ‘worldwide’ or in the correct country in order to find your entry. Your entry therefore exists, you just didn’t search for it in the right way.
  • The final possibility may be that your membership has been completely blocked.

Showcase

What is a showcase?

A showcase on dasauge is the place to present examples of your work. You can upload and present your work in as many portfolios as you wish, and devise your own copy and titles. This means interested parties can put themselves directly in the picture about what it is you do.

What is a portfolio?

A portfolio is the equivalent of a folder within your showcase. Portfolios can be used to structure and categorize your showcase.

The number of portfolios you create and the criteria you use to divide your work is up to you – just make sure they are of a sensible size: six to twelve pieces of work per portfolio is a good guideline.

Are there special requirements for a showcase?

Yes. We expect you to offer creative services to third parties and we also expect this professionalism to be evident in your showcase. However, please note that you are not automatically entitled to have a showcase and we reserve the right to make a selection.

I already have my own website. Why would I also need a showcase?

The main advantage of having a showcase on dasauge is your immediate presence on a leading design portal. It is much easier for interested parties to simply click ‘showcase’ to gain a first impression of your work. Therefore a showcase on dasauge is first and foremost about whetting the appetite for more.

A showcase is certainly not designed to replace your own website or be in competition with it. Quite the opposite: The showcase is designed as a teaser to convince interested parties that your website is worth a visit.

Which data formats can be used in my showcase?

Supported data formats are as follows:

  • Bitmap: JPEG, PNG, GIF, BMP
  • Vector: EPS, SVG, Illustrator (AI), PDF (single page), Flash (SWF)
  • Video: MPEG, MP4, Quicktime (MOV), Flash Video (FLV)
  • Sound: MP3, AAC (M4A), WAV

Which image sizes should be used in my showcase?

We automatically scale uploaded images to the correct size and currently use a maximum of 480 pixels in width and 400 pixels in height. Images are naturally scaled proportionately. The resolution (dpi) is not important here as we always use the standard display resolution of 72 dpi.

However, we do recommend remaining flexible when it comes to formats for a later stage, meaning you should upload your work using approx. 1024 pixels for the longer edge.

Can I integrate my portfolios on my own website?

Yes, you can. Go to in the member area and activate the option ‘allow embedding of this portfolio’ under the ‘settings’ tab.

In the respective portfolios (which can be accessed via the permalinks in the showcase list), you will find an HTML code, which you can simply copy into the correct place on your website. Visitors to your website can thus view your portfolios without leaving your website.

Why do I have to enter a text as part of my portfolios?

The info box is a mandatory box because images do not necessarily speak for themselves and are thus not always sufficient as a reference all on their own. Information on the project and what part you played in it are usually required in order to judge a piece of work.

Imagine, for example, a series of fashion photographs. If they are not accompanied by any further information, many questions remain open: Were you involved in the styling, the concept, the makeup, picture editing, the photo itself or did you just make the sandwiches? Some brief information will suffice to put the interested party in the picture.

My changes are not visible. Why not?

Our website uses a cache to ensure rapid response times. When changes are made to profiles, entries or showcases, it may therefore take a few minutes before the altered version becomes visible. Please wait a while and then press the reload button on your browser.

Why does my showcase not appear on the start page?

We reserve the right to select the portfolios we display under ‘the latest portfolios’ – it is our start page after all. The reason why your showcase does not appear here is either that it is no longer ‘new’ (this is only the case when you first publish it) or that you have chosen an unfortunate title image and it just doesn’t quite cut it here.

Moreover, only one portfolio per member is visible under ‘the latest portfolios’. Therefore if you have created multiple portfolios in quick succession, only one will appear here and it will be the most recent one.

Other

My account is blocked. Why?

This occurs, for example, when you seriously infringe our general terms and conditions or terms of use. This includes making false statements in entries, misuse of the showcase function, publishing jobs that are not relevant to the creative sector or posting advertising messages in the forums. In such cases you will not be informed that your account is blocked, no discussion will ensue and your account cannot be reactivated.

Furthermore, your membership will be blocked if you falsely mark email services that you have subscribed to such as mail agents or newsletters as SPAM with certain providers (e.g. AOL), because this also jeopardizes their delivery to other members. Therefore please use the delete function instead if you no longer wish to receive a mail agent or a newsletter.

Advertising, links and cooperations

Can I advertise on your site?

You’re very welcome to. Just send us an email stating your wishes. We look forward to hearing from you.

Can I exchange links with you?

We link to your website from your profile and we are always happy if you link to dasauge from your website. A selection of suitable logos are available on the link to us page.

We are also happy to enter into cooperations if these are of added value to the user. You are welcome to contact us with your request, however please note that the website, event or publication you suggest must have sufficient range for it to be a suitable exchange partner for dasauge.

Can I integrate your RSS feed into my own website?

You are welcome to integrate any RSS feed into your own website or blog (even searches that you have defined yourself). If you wish to do this, please be aware of the rules of the game.

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