No longer have access to your email address?

Then we'll check personally whether the account is yours. Tell us everything you know about your account – the more, the faster it goes.

We usually get back to you within a few working days, at the new email address you enter here. If we move your account to it, you'll get a link to set a new password.

How can we reach you?

New email address

This is where we'll reach you. If we move your account to it, you'll log in with it from then on.

Your name

What do you know about your account?

All details are optional. Enter as much as you know.

Previous email address of the account

Profile address or username

E.g. dasauge.de/-yourname or your old username.

Company

Website

Approximate year of registration

Invoices or booked job ads

Invoice numbers from dasauge, booked job ads or workspaces – whatever you can find.

What else should we know?

Why can't you access the email address anymore? And what else helps us see that the account is yours?

Proof (optional)

Proof

Drop files here or click to select

PDF, JPEG, PNG, WebP or HEIC, up to 10 MB per file, at most 5 files. For example, an invoice from dasauge, a business registration or a commercial register extract. On ID documents, please black out everything except your name. We don't store the files publicly and delete them 30 days after our decision.

I have read the privacy policy. My details and documents will only be used to check this request.